Privacy

Introduction

At Chase, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our telecom services in Australia and New Zealand. By using our services, you agree to the collection and use of information in accordance with this policy.

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Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information: Includes your name, email address, phone number, and other contact details.
Usage Data: Information on how our services are accessed and used, such as IP addresses, browser types, and pages visited.

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How We Use Your Information

We use the collected information for various purposes:

Service Delivery: To provide, operate, and maintain our telecom services.
Customer Support: To address your inquiries and provide technical support.
Improvement and Development: To understand how our services are used and to improve and develop new features.
Communication: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
Legal Compliance: To comply with applicable laws and regulations.

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Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers to help us operate our business and provide our services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

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Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information under certain circumstances.
Objection: Object to the processing of your personal information where we are relying on a legitimate interest.

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Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

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